Last Updated: [Insert Date]
1. Introduction
Welcome to Barbou Clothing Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.barbouclothing.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.
Our Target Audience
Barbou Clothing Shop caters to discerning gentlemen seeking premium menswear, including:
- Fashion-conscious men looking for quality staples and statement pieces
- Customers requiring specialized fits (Big & Tall, Plus Size)
- Those seeking versatile wardrobe options from casual to smart separates
- Shoppers valuing curated collections of premium brands
2. User Obligations and Responsibilities
By using our website, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Maintain the confidentiality of your account credentials
- Use the website only for lawful purposes
- Not attempt to circumvent any security measures
- Be responsible for all activities under your account
- Ensure you are of legal age to form binding contracts (typically 18 years or older)
- Comply with all applicable laws and regulations regarding online purchases
3. Products and Services
Product Range
We specialize in premium menswear including:
- Big Brand selections (minimum 20% off)
- Basics and wardrobe staples
- Specialized fits (Big & Tall, Plus Size)
- Seasonal collections (Autumn/Winter)
- Smart separates and formalwear
- Casual wear including hoodies, sweatshirts, and joggers
- Footwear and accessories
Product Descriptions
We strive for accuracy in product descriptions, images, and pricing. However:
- Minor variations in color may occur due to monitor settings
- All measurements are approximate
- Products are subject to availability
Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Nightwear & Loungewear
- Swimwear (unless faulty or unworn with hygiene liner intact)
4. Order and Payment Terms
Order Process
- Select items and add to cart
- Proceed to checkout
- Enter shipping details
- Choose payment method
- Review and confirm order
- Receive order confirmation email
Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Order Processing
- All orders processed within 1-2 business days (excluding weekends and holidays)
- You’ll receive tracking information once your order ships
- We reserve the right to cancel any order before shipment
Shipping
We offer two shipping options:
- Standard Shipping (£12.95) – DHL/FedEx, 10-15 business days after dispatch
- Free Shipping (Orders over £50) – EMS, 15-25 business days after dispatch
Note: Delivery times are estimates and may vary. Some Asian regions and remote areas may not be serviceable.
5. Returns and Refunds
Return Policy
We accept returns of most unworn items with original tags within 15 days of delivery.
To qualify for a return:
- Item must be unworn, unwashed, and in original condition
- Original tags must be attached
- Return request must be initiated within 15 days
- Must use a trackable shipping method
Return Process
- Email [email protected] within 15 days with your order number and return details
- Wait for return authorization (within 48 hours)
- Ship items securely to our Lancaster address
- Wait for processing (we’ll notify you upon receipt)
Refunds
- Processed within 5 business days of approved return
- Issued to original payment method
- Original shipping fees are non-refundable
- Return shipping costs are customer’s responsibility (except for faulty items)
6. Intellectual Property
All content on our website, including:
- Text
- Graphics
- Logos
- Images
- Product designs
is the property of Barbou Clothing Shop or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.
7. Limitation of Liability
Barbou Clothing Shop shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays in delivery beyond our reasonable control (e.g., customs delays, natural disasters)
- Incorrect use or care of products
- Minor variations in product color or fit
Our total liability for any claim related to your use of the website or products shall not exceed the purchase price of the relevant products.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified terms.
10. Contact Information
For questions about these Terms and Conditions:
Email: [email protected]
Address: Barbou Clothing Shop, 87 Lancaster Rd, Lancaster, GB LA5P 2MR
