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At Barbou Clothing (“we”, “us”, or “our”), we value your trust as much as we value your style. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website barbouclothing.com or make purchases from our curated menswear collections.

1. Information We Collect

To provide our premium shopping experience, we collect:

  • Personal Identification: Name, email address, phone number, shipping/billing address when you create an account or place an order for our Smart Separates or Autumn Winter Collection.
  • Payment Information: Credit/debit card details (processed securely via tokenization), PayPal email for transactions, including purchases from our Big & Tall ranges or Footwear collections.
  • Device & Usage Data: IP address, browser type, operating system, pages visited (such as our Main Collection or New Arrivals), referring URLs, and interaction data.
  • Preferences: Size preferences, wishlist items, and browsing behavior to enhance your experience with our menswear selections.

2. How We Use Your Information

Your data helps us deliver the Barbou Clothing experience:

  • Process transactions for our quality menswear and provide customer support
  • Personalize recommendations for our Polos & T-shirts or seasonal collections
  • Improve our website functionality and product offerings
  • Communicate order updates, promotions (like “Not To Be Missed” items), and style advice
  • Prevent fraud and enhance security for all transactions
  • Comply with legal obligations as a UK-based retailer

3. Data Sharing & Disclosure

We treat your information with the same discretion we apply to our premium collections:

  • Service Providers: Trusted partners for payment processing (PCI-DSS compliant), shipping, and marketing – all bound by confidentiality agreements.
  • Legal Requirements: When required by law or to protect our rights and your safety.
  • Business Transfers: In the event of merger or acquisition, with notice of any privacy policy changes.
  • Aggregated Data: Non-identifiable data may be shared for analytics and trend analysis.

We never sell your personal information to third parties.

4. Data Storage & Security

Your security is paramount when purchasing our menswear essentials:

  • All data is stored on secure servers with 256-bit SSL encryption
  • Payment details are tokenized and never fully stored at our Lancaster headquarters
  • Regular security audits and PCI-DSS compliance for card payments
  • Limited employee access to your personal information

While we implement rigorous protections, no electronic transmission is 100% secure. We recommend using strong passwords and protecting your login details.

5. Your Rights

As our valued customer, you have the right to:

  • Access, update, or delete your personal information
  • Object to or restrict certain data processing
  • Receive your data in a portable format
  • Withdraw consent for marketing communications
  • Lodge complaints with the UK Information Commissioner’s Office (ICO)

To exercise these rights regarding your Barbou Clothing account or purchases, contact our UK-based support team at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience:

  • Essential Cookies: Necessary for site functionality (e.g., shopping cart for our Basics or Sportswear collections)
  • Performance Cookies: Help us improve our website and services
  • Targeting Cookies: Personalize content for our Plus Size or Big & Tall ranges
  • Analytics Cookies: Understand how customers interact with our Main Collection

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect certain features when shopping for our premium menswear.

7. International Data Transfers

As we serve customers worldwide (excluding some remote regions), your data may be transferred outside the UK/EEA. We ensure all transfers comply with GDPR requirements through:

  • Standard Contractual Clauses
  • Adequacy decisions
  • Other lawful transfer mechanisms

8. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or email for customers who’ve purchased from our Nightwear & Loungewear or other collections.

9. Contact Us

For questions about this Privacy Policy or your personal data while selecting from our menswear collections:

Barbou Clothing Shop
87 Lancaster Rd, Lancaster, GB LA5P 2MR
Email: [email protected]

Thank you for trusting Barbou Clothing with your style and your information.